As of March 2017, HDI’s RMA form has been updated to obtain HDI serial numbers (gauge head and pressure transducer) and return shipping address per our ISO Quality Management System procedures to improve shipping and invoicing efficiency.

As per our ISO Quality Management System procedures for equipment traceability and in-house verification, HDI serial numbers needs to be included on all RMA forms for all HDI 2000B/P pressure gauge systems. For example:

1, HDI 2000B Standard Pressure Gauge System: 12345 H/T or 12345 H/ 23456 T (H stands for Gauge Head and T for Pressure Transducer)

2, HDI 2000B Master/Slave Combination Pressure Gauge System: 12345 H/S/T or 12345 M/34567 S/ 23456 T (M stands for Gauge Head, S stands for Slave Gauge Head and T for Pressure Transducer)

IMPORTANT NOTE: If there are any fields other than HDI serial numbers, which are unknown while filling in the online form, please enter “N/A” which refers to Not Applicable. Once the RMA form is filled out, an email with RMA# will be sent to the email address entered on the online form.

    "*" Denotes a mandatory field.

    EXAMPLE: HDI 2000B Standard Pressure Gauge System: 12345 H/T or 12345 H/ 23456 T (H stands for Gauge Head and T for Pressure Transducer)---- HDI 2000B Master/Slave Combination Pressure Gauge System: 12345 H/S/T or 12345 M/34567 S/ 23456 T (M stands for Gauge Head, S stands for Slave Gauge Head and T for Pressure Transducer)

    Return Shipping Address

    Billing Address

    Inspection Fee
    HDI’s standard inspection fee is $150.00 per gauge. All other additional repair costs will be included in the final quote after receiving and inspecting the gauge here at HDI Houston.

    Inspection Fee *

    Checking this box to acknowledges Inspection Fee Statement has been read.

    Calibration Warning

    I understand that for HDI to calibrate the 1000B/2000B Pressure Gauge Systems, HDI must receive the following components of each system: 1000B/2000B Gauge Display(s) (Master and Slave Displays when using a Master/Slave System) and Pressure Transducer (Sensor)

    Warranty

    Each product or part returned to HDI which is under warranty (less than 1 year from original order date of delivery) will be inspected, repaired and shipped back to the customer at HDI’s return freight forwarding expense.

    HDI Service Department

    Joe Colotta
    Operations Manager

    Joseph Ebenezer
    Service Manager